Saasil, Tulum, México

Super satisfied for the clean,friendly & accommodating staff u have,We love the place and the staff😍😍😍

Our hotel was changed at last minute so not knowing what to expect from the hotel but I am so glad they changed the hotels, this is an amazing hotel and we was treated so well, have booked already for aug/sept 2021

The hotel and staff are fantastic and made our stay wonderful a big thank you from me and the wife, take a bow everyone your a credit to all that stay a the hotel
Phil Taylor Christine Taylor
P.S. thank Dennis for over feeding me with fantastic food

Sorry but this is not a 4 star lucky if it’s 3 star we came here on Sunday this is now Tuesday not had any cleaning or fresh towels went to see about it was told you have to book a cleaner the day befor ( because of covid ) said we were told at check in No we were not. Beds are solid, sun beds are so uncomfortable , rooms are realy small not much room to pass each other in it . Breakfast because of covid you cannot help your self so you get cold toast and hard eggs . Dinner there is not much choice but you feel hurried to try to pick something because there is a queue behind you and staff are saying what else what else . Dinks are OK pool area is nice n clean but defo not 4 star .

We stayed for a week and could not fault the hotel, service or quantity and quality of the food. George and Costas were exceptional. Rooms were clean, as were all parts of the hotel. I would definitely visit again